IP Office Meet-me Ses Konferans
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IP Office Conferencing Capacity
IP Office provides a flexible conferencing solution with from or 2 x 64 way calling conferences resources on IP500 V2. This means that several conferences of different sizes can all run at the same time if the total calls do not exceed the systems conference resources. IP Office does not impose limits on the mix of internal and external calls in conference, but if all internal participants disconnect from the conference bridge, the external participants can be disconnected automatically by the system for added security (configurable system setting).
IP Office Meet-Me Conferencing Solution
The conferencing solution built-in to IP Office enables multiple callers to talk in an audio conference. Callers can be on-site personnel as well as external parties whether field-based engineers, sales staff on the road, customers or suppliers. Conference calls can be planned in advance or established ad-hoc as and when required.
Conferancing MeetMe
Provided with Preferred Edition, IP Office VoiceMail Pro complements the built-in meet-me conference bridge facility on IP Office systems by adding guidance prompts as well as requesting PIN codes as participants enter the conference for security. For example, if conference calls are regularly scheduled, VoiceMail Pro can have pre-programmed Call Flows for weekly conference calls e.g. every Tuesday between 2pm and 5pm using PIN code 1234 for a sales call, etc. If multiple conference calls are scheduled, users can select which one they want to attend via a simple menu. Should users encounter any issues, calls can be automatically routed to the operator for assistance. For additional security, if Caller ID information is provided by the network VoiceMail Pro can make CallerID checks before allowing calls into a conference.
IP Office Standard Conferencing Features
The IP Office provides the following features and benefits relating to conferencing:
No special conferencing equipment required
You only need an IP Office system unit with as many digital trunks/VoIP channels as external participants (as well as Preferred Edition/VoiceMail Pro should PIN code/menu prompts be required).
Ease of use
Simply dial the direct number allocated to the conference bridge, type in the PIN if required and you have joined the conference (PIN codes require Preferred Edition/VoiceMail Pro).
Conference control from Avaya Display phones*, IP Office Phone Manager and one-X Portal for IP Office
For ad-hoc conferences with a few participants, users can easily set up immediate conferences by calling all parties and bringing them to the conference bridge. Thanks to one-X Portal for IP Office and IP Office Phone Manager, the originator of the conference can keep control: the Caller ID number (and the associated name if recognized) of each participant is displayed. If required, they can selectively hang-up a specific participant (future option with one-X Portal for IP Office).
Customized greeting
Record a personalized greeting per conference (requires Preferred Edition/VoiceMail Pro).
Conference entry/exit tones
Single beep on entry/double beep on exit.
Conference call recording
Manual recording initiated by user on IP Office via one-X Portal for IP Office, Phone Manager, digital/IP display phone or a short code (requires Preferred Edition/VoiceMail Pro)
Security
To prevent unauthorized access to the conference bridge, PIN codes, Caller ID number screening as well as time and date profiles can be set-up using IP Office VoiceMail Pro.
Privacy
In cases where the security of calls is critical, in-house conferencing is the only way to ensure privacy.
Remote Management
Allows a single person to manage the conferencing bridge facility from any location. Furthermore, the full IP Office solution – phone system, voicemail, CTI server, router, firewall and DHCP server- can all be managed from a single management interface called IP Office Manager.
*Feature supported on 1410/9508 and 1608/1616/9608/9611/9621/9641 IP phones. Note that any internal party has the option to view & drop participants (not just the conference originator).
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